Technology Evangelist,
Infrastructure Architect & Service Manager.

Seasoned Tech Expert and Software Developer Sharing Insights on Organizational Scalability and Sustainable Practices for the Modern Tech Landscape.

About Me

For more than 18 years I feel at home in IT and worked for a variety of interesting customers and projects or managed them myself.

I understand my current position as Head of IT-Services & Office Management as a responsible and challenging position, because of the progressive state of digitalization, IT forms the backbone of modern companies and supports or shapes business processes. Planning and operating a secure, efficient and scalable IT infrastructure is therefore a task that requires experience, responsibility and competence.

Since I realized that IT and Office Management share many processes and topics and also form a lot  synergies, I have been managing both areas since 2021 and, as an internal service center, bundle a wide range of internal services that our departments and employees need for their daily work and well-being.

After this achievement, I certified myself als Chief Information Security Officer (CISO), to be prepared for the increasing digitalization of businesses, where availability and security information / data are one of the most important goods of today.


Focus

Organization & Sustainability

Organizing and developing performant adaptable teams, processes and infrastructure with focus on sustainability.

Infrastructure Architecture

Building and managing scalable and robust state of the art infrastructure with focus on security.

Service Management

Create service contracts, and measure and ensure delivery according to defined SLAs / OLAs and KPIs.

Environmental Work

The environmental organization One Earth – One Ocean e.V. (oeoo) deals with the protection of the environment, in particular the water and coastal protection. It has set itself the goal of developing and implementing a concept, as water bodies worldwide can be freed from plastic waste, but also oil and pollutants. In the multi-stage concept of the “marine litter cleanup”, plastic waste is collected by special refuse collection vessels and then recycled or converted back into oil. From a ton of plastic waste, approximately 900 liter of oil could be recovered.

During my travels, I was repeatedly confronted with littered rivers and beaches that urgently needed to be addressed. In 2016, I also spent some time volunteering in Cambodia and witnessed the increasing problems and challenges caused by the ongoing littering. When I met Günther and oeoo shortly after, I was inspired by the idea and the concept and joined oeoo as an active member in 2017.

As member and part of oeoo, I am responsible for our global IT infrastructure, take care of our employees and projects in all technical matters and focus on digitalization, “Green IT” and sustainability.


Information Technology is the heartbeat and backbone of modern businesses, ensuring innovation and employee fulfillment by harmonizing the environment with human-centered management, cutting-edge technology, and strategic business practices.
Shawn Maholick

Latest blog posts:

06. Oct 2024 — Shawn Maholick

Measuring Customer Satisfaction with CSAT, NPS, and CES

In the competitive arena of modern commerce, customer satisfaction has become the heartbeat of business vitality. Recognizing how customers perceive their …

14. Jul 2024 — Shawn Maholick

ISO 9001: Driving Business Excellence and Customer Satisfaction Through Quality Management

Our comprehensive exploration of ISO 9001 certification offers valuable insights into enhancing business practices and customer satisfaction. Understanding and …

14. Apr 2024 — Shawn Maholick

How To Convert Markdown to Beautiful PDF

Since I’m writing documentation, tutorials and guidelines on regular basis and often spent a lot of time on formatting until I get to know Markdown. Markdown …

08. Apr 2024 — Shawn Maholick

The Power of Less: How Kirby CMS Transformed My Web Experience

In the ever-evolving realm of website creation, Content Management Systems (CMS) represent the cornerstone of digital publishing, powering everything from …